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IMPORTANT UPDATE:

 

NO ORDERS WILL BE CANCELLED, ALL ORDERS WILL BE FULFILLED.

 

     To those that placed orders after 7:00AM on December 24, 2015 you would have seen that a note was placed in the item description stating “Please note that it may take longer than the estimated time for orders placed past December 24, 2015 at 7:00AM Eastern. Orders after that time will be fulfilled as soon as possible. Orders before that time will be fulfilled in the provided estimate time.” We have been processing orders for about 49 hours straight now. Orders placed before 8:00AM on Dec 24 have been processed and completed. After this time period is where a huge spike hit so it will take time to go through the rest. Yes, we’re a small business so it’s a bit tougher vs. the big box stores. Hey, at least you don’t pay those premium retail prices! J To get back on track, orders placed after 8:00AM on December 24, 2015 will be processed as soon as possible. In all honesty, we did not anticipate being shared on SlickDeals which brought in double the traffic vs. Reddit (according to Google Analytics). We had enough stock for the 48 hours, but due to being shared on SlickDeals we ran out of stock much earlier.

 

     Furthermore, we anticipate to get all orders successfully completed by mid next week. We sincerely apologize for any inconvenience this may have caused. To make things fair, we will run a small promo targeted to past buyers only in a few weeks. Do note that the PlayStation Plus codes are stackable.

 

     Additionally, disputes will slow things down more so if you can give us some time that would be greatly appreciated. You do have 60 days to file a dispute/chargeback to my knowledge so your correspondence and patience is greatly appreciated. You can always feel free to reach out via email or phone.

 

     Phones open up 11AM-11PM if you’d like to speak with us.
     Toll-Free: 1(855) 255 6786.

 

     Please bear with us as we get your orders processed and successfully completed. Please accept our sincerest apologies for any inconvenience this may have caused. In all honesty, this is a 1-2 man team and being overwhelmed with such a hit, where we anticipated it would take 48 hours, but ended up being 14 hours, created a backlog.

 

If you've already received your order please disregard.

 

Happy Holidays & Merry Christmas,


Shehzan
Owner of SaugaGamers.com

[email protected]
RPO SQUARE ONE, Mississauga, L5B2C9, Canada
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